Service Coordinator - Eastern Creek,Sydney, Australia
Core
Coordinate activities for the Field Service team serving clients across Australia and support the Spare Parts department with order processing and general support.
Role type
Service Coordinator
Builds
Field service operations and spare parts logistics for medical mobility devices
Domain
Healthcare / Medical Devices
Required skills
Service technician scheduling, ERP system usage, customer call handling, service report and invoice processing, service agreement management, quotation preparation, sub-contractor coordination, administrative support
Preferred skills
TAFE Diploma, 2-4 years administration experience in technical environment, customer relationship management, Microsoft Excel and Word proficiency
Responsibilities
Manage service orders and schedule service technicians; Answer customer calls and resolve issues; Process and distribute service reports and invoices; Prepare and manage service agreements and renewals; Assist with quotations for service contracts and spares; Coordinate work performed by sub-contractors; Provide administrative support to the Service Support team
Seniority
Mid-level, hands-on IC
