Manager Workplace Services
Core
Lead the delivery of workplace operations and facilities services across the Department of Communities and Justice's central office portfolio, including centrally managed locations and concierge services.
Role type
Manager, Workplace Services & Facilities Management
Builds
Safe, efficient, and high-performing workplace environments supporting business outcomes for staff, visitors, and stakeholders.
Domain
Public Sector / Government / Facilities Management
Required skills
Workplace operations leadership, Facilities management, Contract management, Stakeholder relationship management, Team leadership, Policy development, Operational risk management, Service level monitoring, Continuous improvement, Customer service excellence
Preferred skills
Property management experience, Multi-site environment management, Contract negotiation, Strategic planning
Technologies
None stated
Responsibilities
Lead workplace operations, concierge services, and contracted service providers; Manage centrally managed workplace locations; Develop and implement workplace policies and service standards; Monitor service provider performance and contractual obligations; Identify and resolve operational issues and facility risks; Lead and develop a diverse team.
Seniority
Manager, hands-on leadership
