Front of House Officer
Core
Deliver exceptional face-to-face and phone service to guests at campgrounds, manage bookings, handle cash/EFTPOS, and perform administrative and cleaning tasks.
Role type
Front of House Officer (Hospitality)
Builds
Guest check-in/out, accommodation bookings, campground operations
Domain
Tourism / Hospitality
Deliverable
product features
Required skills
Customer service, telephone etiquette, computerised booking systems, cash handling, EFTPOS, problem-solving, multitasking, cleaning
Preferred skills
RMS 9+ experience, reception/front office/admin/sales agent experience
Technologies
RMS 9+, in-house accommodation booking system
Responsibilities
Greet and assist guests, manage accommodation bookings, process payments, perform administrative duties, complete cleaning tasks
Seniority
Entry-level / Casual