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Customer Content Marketing Lead

New York, New York💼 Full-time💰 $175,000–$175,000🗓 2026-05-08 → 2026-07-31

Core

Own the way Notion tells customer stories across every format, surface, and region, creating marquee case studies and campaign hero stories that prove Notion's place in the world.

Role type

Customer Content Marketing Lead

Builds

Customer storytelling assets (written, video, web) and the production engine for global teams

Domain

SaaS / AI workspace / B2B marketing

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

exceptional writing, visual taste and design aptitude, end-to-end project ownership, campaign thinking, ecosystem awareness, AI tool adoption

Preferred skills

multi-medium content production experience, global/regional marketing experience, high hunger and drive

Technologies

none stated

Responsibilities

Create and own customer stories end-to-end from identification to final asset production; Ship a rapid cadence of world-class customer content; Package stories into broader campaigns connecting to product launches; Design story engines and playbooks for regional teams; Help customers tell their own stories on their channels; Own surfaces where customer stories live (website, sales enablement, events)

Seniority

Senior, hands-on IC

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