Enterprise Implementation Consultant - Bilingual (English and Spanish)
Core
Lead successful implementations of an AI-powered maintenance and asset management platform for enterprise customers, driving adoption and ensuring onboarding success.
Role type
Senior Enterprise Implementation Consultant
Builds
Enterprise software implementations for manufacturing, industrial, and maintenance clients
Domain
Industrial maintenance, operations, and asset management
Deliverable
production ML models | product features | client delivery
Required skills
Enterprise software implementation, change management, client relationship management, formal training delivery, business operations analysis, workflow optimization, multi-stakeholder coordination, troubleshooting, project timeline management
Preferred skills
Experience in manufacturing/industrial/maintenance/engineering/construction, product/sales/account management background, professional certifications
Technologies
MaintainX platform
Responsibilities
Manage complex multi-phase enterprise software implementations; Lead customer interactions to maximize product value and drive adoption; Serve as client manager to understand business operations and manage expectations; Deliver formal training to client teams and end-users; Provide knowledge transfer to internal teams; Track and resolve client issues; Manage multiple accounts, deadlines, and milestones; Collaborate with internal teams on product and account initiatives
Seniority
Senior, hands-on IC