Contracts - Dispatch Officer
Core
Schedule sub-contractor daily runs, optimize delivery routes, and liaise between clients and sub-contractors to ensure timely deliveries and manage fleet allocation.
Role type
Operations Dispatch Officer
Builds
Daily delivery schedules and route optimizations for sub-contracted fleets
Domain
Logistics and Transport
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Route optimization, fleet allocation, two-way radio communication, Transport Management System (TMS) proficiency, fatigue management compliance, manual handling risk assessment, load restraint compliance, speed limit adherence, mass and dimension verification, client communication, sub-contractor coordination
Preferred skills
Knowledge of Heavy Vehicle National Law, experience with regional delivery planning, accommodation arrangement for overnight drivers, afterhours handover management
Technologies
Transport Management System (TMS), PDA devices, two-way radio
Responsibilities
Schedule and allocate jobs to sub-contractors based on efficient routes and vehicle capacity; Monitor and enforce fatigue management policies and work hour limits; Liaise with clients and sub-contractors to resolve delivery issues and delays; Review and upload daily manifests into the TMS; Manage regional delivery allocations including overnight accommodation arrangements; Ensure compliance with Work Health and Safety legislation and vehicle regulations; Handle customer service inquiries and booking confirmations within specified timeframes.
Seniority
Mid-level, hands-on operational role
