Senior Technical Support
Core
Providing technical support and maintaining IT infrastructure for employees.
Role type
Senior Technical Support Engineer
Builds
IT services and employee experience
Domain
Enterprise IT / Animation Studio
Deliverable
infrastructure
Required skills
Server administration, Network configuration, Hardware installation, Scripting (PowerShell, Python, VB Script), Mobile device configuration, Ticket management
Responsibilities
Install, support, and maintain servers, computer systems, and networks; Configure hardware and software; Solve and document employee IT queries and tickets; Escalate complex issues; Configure mobile devices; Write scripts to maintain the environment (via careerplan.io/jobs/3a58c942-9916-4e57-a02a-f6a6887d1929-senior-technical-support-at-skydance)