IT Field Technician
Core
Execute end-to-end PC rollouts, hardware installations, SOE imaging, data migrations, and provide on-site technical support for government and commercial clients.
Role type
IT Field Technician (Hardware & Desktop Support)
Builds
PC rollouts, hardware installations, and desktop support services
Domain
Government and commercial ICT services
Deliverable
product features
Required skills
Windows 10/11, Office 365, hardware installation, SOE imaging, data migration, fault diagnosis, ServiceNow
Preferred skills
large-scale deployment experience, ITSM ticketing tools
Responsibilities
Execute end-to-end PC rollouts and hardware installations, Perform SOE Imaging and data migrations, Install and configure computer equipment and peripherals, Conduct fault diagnosis and provide post-installation support, Manage tasks and documentation via ServiceNow
