Senior Retail Performance Manager
Core
Drive performance of Luxury and Duty-Free retail portfolio at Sydney Airport by building relationships with partners, analyzing sales data, and solving on-floor operational issues.
Role type
Senior Retail Performance Manager
Builds
Retail sales performance and passenger experience in airport terminals
Domain
Retail / Airport Operations
Required skills
Retail management, stakeholder relationship management, commercial strategy, data analysis, sales performance monitoring, operational problem-solving
Preferred skills
Luxury/Duty-Free experience, multi-site management, Excel proficiency, proactive mindset
Technologies
Excel, spreadsheets
Responsibilities
Build trusted relationships with retail partners, analyze sales data to identify growth opportunities, monitor key performance measures (ATV, sales per passenger), lead performance conversations to drive accountability, identify underperformance and develop improvement plans, analyze passenger behavior and retail trends, partner with Analytics and Operations teams
Seniority
Senior, hands-on IC