Senior Product Manager
Core
Define and champion product strategies and vision for agentic customer experience solutions serving consumer and entertainment brands.
Role type
Senior Product Manager (Agentic CX)
Builds
Agentic customer experience solutions and digital products
Domain
AI-native customer experience, Retail, CPG, Sports, Media
Deliverable
production ML models | product features
Required skills
Product strategy definition, roadmap creation, PRD authoring, backlog management, sprint planning, stakeholder management, workshop facilitation, data-driven measurement planning, technical-to-business translation, complex problem decomposition
Preferred skills
Experience with Contentful headless CMS
Technologies
Contentful
Responsibilities
Build and champion product strategies and vision throughout client engagements; retrieve and analyze feedback to shape requirements and features; create product plans and roadmaps with executive buy-in; prepare and review product requirements documents (PRDs); organize product releases and priorities; define measurement plans to track product use and impact; ensure requirements delivery and defect resolution; prepare recommendations to expand product base based on data and research.
Seniority
Senior, hands-on IC