Workplace and Lobby Concierge (Part time)
Core
Deliver exceptional guest experience at Westpac's corporate offices by serving as the welcoming face of the workplace, managing lobby traffic, and ensuring high-quality service delivery.
Role type
Front-line hospitality and workplace operations associate
Builds
Positive visitor and employee experiences at a corporate office
Domain
Commercial real estate / Corporate facilities management
Deliverable
product features
Required skills
Customer service, Hospitality, Lobby management, Visitor pass issuance, Conference room booking, Maintenance coordination, Risk identification, Data reporting
Preferred skills
Westpac Condeco system familiarity, Microsoft Office proficiency
Responsibilities
Welcome guests and manage visitor bookings, troubleshoot employee inquiries, conduct floor walkthroughs, issue temporary passes, manage conference room bookings, maintain lobby areas, create maintenance work orders, escalate security risks, support data collection.
Seniority
Junior, entry-level to 2 years experience