Representante de Cobranças- Pessoa com Deficiência - Mercado Pago
Core
Analyze and interpret collection data, negotiate payment conditions with clients via phone, and achieve daily productivity and credit recovery targets.
Role type
Collection representative (customer service)
Builds
Payment recovery and credit management for Mercado Pago's merchant and consumer base
Domain
Fintech / Financial services
Deliverable
client delivery
Required skills
phone communication, negotiation, data analysis, objection handling, goal-oriented execution
Preferred skills
prior collection or customer service experience
Responsibilities
Analyze and interpret collection data, negotiate payment conditions, handle customer objections, meet daily productivity and recovery targets, suggest process improvements