Client Service Officer-Belmont
Core
Clinic Coordinator supporting daily hearing clinic operations, client appointments, and device support to improve hearing outcomes for clients.
Role type
Clinic Coordinator (Client Service Officer)
Builds
Hearing health care services and client support
Domain
Healthcare / Hearing aids
Deliverable
client delivery
Required skills
customer service, appointment management, inventory management, POS transactions, client eligibility verification, basic hearing-device support, community engagement
Preferred skills
experience with older demographic, retail or allied health background
Responsibilities
Oversee daily clinic operations including greeting clients and maintaining environment; Manage client appointments via phone, email, and booking systems; Provide basic hearing-device support (cleaning, battery replacement, Bluetooth pairing); Maintain inventory and process invoices/POS transactions; Verify client eligibility for government and private funding; Engage clients with empathy and provide proactive support.
Seniority
Individual Contributor