Application Support Engineer – Perpetual Digital
Core
Monitor and resolve production incidents for data-focused applications, ensuring reliability and performance for Perpetual Digital customers.
Role type
Application Support Engineer
Builds
Cloud-based Platform-as-a-Service solutions for the Australian securitisation sector
Domain
Financial Services / Data Engineering
Required skills
Azure data services, SQL, Angular, .NET, Power BI, Databricks, ETL, data warehousing, IT service management, troubleshooting
Preferred skills
Experience with ServiceNow or JIRA, knowledge of incident and change management
Technologies
Azure, SQL, Power BI, Angular, .NET, Databricks, ServiceNow, JIRA (via careerplan.io/jobs/3923aa38-2cef-44d2-9dfa-3f8ae1fbf145-application-support-engineer-perpetual-digital-at-perpetual)
Responsibilities
Resolve production incidents within agreed service levels; monitor applications and batch processes; assess customer service requests and plan system enhancements; improve application performance and security; contribute to application enhancement projects; maintain support documentation and guide junior team members
Seniority
Mid-level, hands-on IC