Senior Full Stack Engineer, CX Tools
Core
Building and optimizing tools and systems to empower the Customer Experience team and improve customer interactions.
Role type
Senior Full Stack Engineer (CX Tools)
Builds
Customer-facing features and internal tools for the CX team
Domain
Customer Experience / SaaS
Deliverable
product features
Required skills
Kotlin, Javascript, Typescript, ReactJS, Redux, Apollo GraphQL, NestJS, NextJS, AWS, Kubernetes, Terraform, MySQL, PostgreSQL, Snowflake, Redis, REST APIs, Service-Oriented Architecture, Unit testing, End-to-end testing
Preferred skills
Mentoring engineers, Code review, On-call support
Technologies
Kotlin, Javascript, Typescript, ReactJS, Redux, Apollo GraphQL, NestJS, NextJS, AWS, Kubernetes, Terraform, MySQL, PostgreSQL, Snowflake, Redis, DataDog, Segment
Responsibilities
Design and implement features within the Javascript stack, iterate on features to improve UX and performance, contribute to software architecture and best practices, participate in code reviews and mentor other engineers, perform hands-on coding and technical troubleshooting, partner with Product and CX teams to refine the product, support on-call rotation for 24/7 uptime
Seniority
Senior, hands-on IC