Software Engineer, Enterprise Apps
Core
Build full-stack internal applications and services to power customer experience workflows for Coinbase's support agents, enabling faster issue resolution and higher customer satisfaction.
Role type
Senior full-stack software engineer (internal tools)
Builds
High-impact internal applications and third-party platform integrations for CX agent tooling
Domain
Fintech / Customer Experience Operations
Deliverable
production ML models | product features
Required skills
Go (Golang), React, TypeScript, gRPC, event-driven architectures, AWS, Kubernetes, Terraform, CI/CD, third-party API integration, generative AI application
Preferred skills
Experience with Kafka, SQL/NoSQL databases, rate limiters, caching, load balancing, circuit breakers
Technologies
Golang, gRPC, TypeScript, React, Kafka, AWS, Kubernetes, Terraform, BuildKite, LibreChat, Gemini, Glean
Responsibilities
Build and ship full-stack services and applications using Golang, gRPC, TypeScript, and React; Own the design and implementation of third-party platform integrations; Partner on architecture decisions, code reviews, and engineering best practices; Identify and mitigate technical risks to maintain platform reliability; Translate complex technical concepts into clear narratives for non-technical stakeholders
Seniority
Senior, hands-on IC
