Senior Full Stack Engineer II - CX Offering
Core
Senior Full-Stack Engineer building and scaling Forter's core Customer Experience (CX) offerings and agentic AI experiences to help customers configure and optimize their journey.
Role type
Senior IC Full-Stack Engineer (Agentic AI & CX)
Builds
Customer-facing agentic AI experiences and core platform features for commerce businesses
Domain
Fintech / Fraud Prevention / Commerce / Agentic AI
Deliverable
production ML models | product features
Required skills
Full-stack development, React, Next.js, Node.js, TypeScript, distributed systems, event-driven pipelines, data modeling, system architecture, mentoring, cloud-native environments, LLMs, Agentic AI
Preferred skills
Microservices architecture, technical leadership, recruiting participation
Technologies
React, Next.js, Node.js, TypeScript, Redis, Kafka, SQS, Elasticsearch, MySQL, Snowflake, AWS
Responsibilities
Set architectural standards and code quality for the team, lead design reviews for large-scale initiatives, own and deliver cross-system initiatives, drive improvements to system costs and stability, engage with customers to document pain points, improve team processes and documentation, identify opportunities to improve customer experience
Seniority
Senior, hands-on IC with mentorship responsibilities
