Database Support Engineer - APAC
Core
Provide technical support and optimization for PostgreSQL/TimescaleDB platform issues across the full stack, serving global customers.
Role type
Senior Database Support Engineer (APAC)
Builds
Customer success outcomes via troubleshooting and platform optimization
Domain
Data infrastructure, PostgreSQL, TimescaleDB, Cloud (AWS/Azure)
Deliverable
client delivery
Required skills
PostgreSQL internals, query optimization, TimescaleDB features, SQL (complex queries, PL/pgSQL), CLI proficiency, performance analysis, customer-facing technical support
Preferred skills
AWS/Azure services, Kubernetes, browser DevTools debugging, AI in databases
Technologies
PostgreSQL, TimescaleDB, AWS, Azure, Kubernetes
Responsibilities
Troubleshoot and optimize PostgreSQL/TimescaleDB performance, analyze complex query execution plans, investigate full-stack issues from application to database, collaborate with engineering teams on root cause analysis, document solutions for team knowledge sharing
Seniority
Senior, hands-on IC