L3 MSP Engineer - Managed IT, Cybersecurity, Cloud and AI!
Core
Level 3 MSP/MSSP engineer providing technical support, troubleshooting, and project work across Microsoft Cloud, Modern Workplace, infrastructure, security, and AI for multiple client environments.
Role type
Senior IC MSP/MSSP Engineer
Builds
Client environments, cloud migrations, and modern workplace solutions
Domain
Managed Services / IT Operations / Cloud
Required skills
Level 3 troubleshooting, Microsoft Cloud, Modern Workplace, cloud migrations, device management (Intune/Autopilot), networking, security, scripting/automation
Preferred skills
Microsoft certifications, customer relationship building, documentation, proactive learning
Technologies
Microsoft 365, Azure, Entra ID, Intune, Autopilot, Windows Server, Azure Virtual Desktop, Backup & Disaster Recovery, Power Platform
Responsibilities
Provide Level 3 technical support and admin across client environments; Troubleshoot complex technical issues and identify root causes; Support cloud migrations and infrastructure projects; Participate in client discovery and solution design; Visit customer sites when required; Improve documentation and internal processes
Seniority
Senior, hands-on IC
