Technical Capability and Quality Specialist
Core
Strengthen technical capability, consistency, and quality across a national network of heavy equipment branches by providing specialist support, diagnostics, and training.
Role type
Senior Technical Capability and Quality Specialist (Heavy Equipment)
Builds
Technical support for SANY, Atlas Copco, Ditch Witch, and Dynapac equipment; training programs; quality assurance processes.
Domain
Construction, mining, agriculture, and civil works heavy equipment maintenance and support.
Deliverable
Production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Diagnose complex hydraulic, mechanical, and electrical systems; interpret technical schematics; develop and deliver technical training programs; mentor apprentices; create technical documentation; conduct quality assurance audits.
Preferred skills
Certificate IV in Training and Assessment; experience in quality assurance or auditing; OEM technical support experience.
Technologies
Microsoft Office (Advanced)
Responsibilities
Provide specialist technical support and escalation assistance across the national branch network; diagnose and support resolution of complex machine faults; develop and deliver technical training programs and assessments; support apprentice development through mentoring and coaching; create and maintain technical documentation, procedures, and guides; conduct quality assurance activities, audits, and continuous improvement initiatives; analyze technical trends to improve operational performance.
Seniority
Senior, hands-on IC with mentorship responsibilities