Customer Service Officer
Core
Provide exceptional customer service and operational support during evening soccer competitions at a sports centre.
Role type
Customer Service Officer (Sports Facility Operations)
Builds
Front-of-house operations for evening soccer competitions
Domain
Sports & Recreation
Required skills
First Aid certification, CPR certification, Working With Children Check, interpersonal skills, communication skills, reliability, punctuality, professional conduct, ability to work in a team, ability to work independently, flexibility for evening shifts
Responsibilities
Provide outstanding customer service to patrons, players, and visitors; manage front-of-house operations; address customer enquiries and resolve issues; assist with coordination and administration of competition activities; ensure safety and wellbeing of participants; maintain a clean and organised facility environment