Planned Support Worker
Core
Provide direct client support and plan-based assistance to residents of a crisis accommodation hostel, helping individuals experiencing homelessness engage with support plans and maintain safety.
Role type
Support Worker (Crisis Accommodation)
Builds
Support plans and client engagement for homeless individuals
Domain
Social Services / Homelessness Support
Deliverable
client delivery
Required skills
Direct support for complex needs, trauma-informed care, strengths-based support, client-centred approach, crisis management, record keeping
Preferred skills
Experience with Aboriginal and Torres Strait Islander communities, knowledge of housing support services, certificate-level qualification in community services
Responsibilities
Support residents to engage with their support plans, assist in accessing services, maintain safety and wellbeing during stay, manage challenging situations calmly
Seniority
Entry to Mid-level, routine supervision