Managed Services Consultant - R&D
Core
Provide offsite, post-go-live application administration and support for Veeva Vault R&D customers in the life sciences industry.
Role type
Managed Services Consultant (Professional Services)
Builds
Cloud-based content management and collaboration solutions for life sciences companies
Domain
Life Sciences / SaaS / Content Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Content management software configuration, user/group management, workflow configuration, data import/export, user training, environment maintenance, change request execution
Preferred skills
Project management, system administration, life sciences compliance knowledge, validation requirements knowledge, experience with Veeva Vault/OpenText/Documentum/Liquent/Next Docs
Technologies
Veeva Vault, OpenText, Documentum/EMC, Liquent, Next Docs
Responsibilities
Provide post-go-live administrative support for multiple clients, Configure users, groups, document types, properties, lifecycles, workflows, picklists, notifications, and security, Perform bulk import/export of content and data, Conduct ad hoc training of users and administrators, Analyze and deploy new product features, Maintain production and sandbox environments, Create regular and ad hoc customer reports, Execute customer change requests
Seniority
Individual Contributor