Customer Service
Core
Processing customer orders, responding to enquiries, and managing returns for a medical company.
Role type
Customer Service Officer
Builds
Sales orders, credit notes, and order status updates
Domain
Healthcare / Order Management
Deliverable
product features
Required skills
Order processing, Excel, MS Office, phone and email communication, data entry
Responsibilities
Processing customer orders, responding to phone and email enquiries, processing sales order returns and issuing credit notes, database maintenance and data entry