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Provider Success Manager

New York City, NY💼 Full-time🗓 2026-09-20 → 2026-09-25

Core

Help autism care providers grow sustainable, high-quality, and revenue-generating practices on the Alpaca platform.

Role type

Provider Success Lead (Practice Growth)

Builds

Independent ABA practices for clinicians and families

Domain

Healthcare / Autism Care / Applied Behavior Analysis (ABA)

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure

Required skills

Practice management, financial analysis, operational optimization, stakeholder management, data-driven decision making, strategic planning

Preferred skills

BCBA certification, startup operations experience, healthcare strategy, scaling services

Technologies

AI-powered EHR, performance metrics tools

Responsibilities

Diagnose practice challenges and develop actionable growth plans, optimize utilization and scheduling, identify operational bottlenecks in intake and billing, translate provider feedback into scalable playbooks, measure success through provider growth and revenue performance, partner with clinicians to support hiring and staffing planning

Seniority

Individual Contributor, high-ownership role

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