Product Manager
Core
Define product direction and drive execution for core voice experiences, automation capabilities, and real-world product behavior for Flip's AI voice platform.
Role type
Product Manager (Voice AI & Automation)
Builds
Voice AI systems, automation workflows, and customer experience features for retail and healthcare clients.
Domain
Voice AI, Customer Experience, Retail, Healthcare
Deliverable
production ML models | product features
Required skills
Product strategy, AI system behavior design, API and systems intuition, data-driven decision making, stakeholder collaboration, high-stakes UX design, edge case analysis, fast-paced execution.
Preferred skills
Experience with complex workflow automation, revenue-focused product thinking, customer success alignment.
Technologies
Voice AI, APIs, real-time decisioning systems
Responsibilities
Define product direction and scope, design AI behavior for multi-turn conversations, collaborate with engineering and sales to drive adoption, present product value to enterprise customers, align features with marketing strategy, ensure weekly product releases.
Seniority
Individual Contributor, mid-level to senior
