Senior General Manager
Core
Lead the Freshman Dining Hall, Summer School Dining Program, and Fly-By/Grab & Go operations to ensure quality dining service and customer satisfaction for students, faculty, and guests.
Role type
Senior General Manager (Food Service Operations)
Builds
Multi-unit food service operations including dining halls, summer programs, and catering events
Domain
Higher Education / Food Service
Required skills
Operational management, budget development, cost control, staff supervision, union relations, event planning, facility maintenance, inventory management, compliance with safety regulations
Preferred skills
Hospitality management degree, experience in university dining services, union environment management, proficiency with Kronos and FoodPro systems, business acumen
Technologies
Kronos, FoodPro
Responsibilities
Manage exempt and non-exempt workforce, implement quality assurance policies, oversee food and labor cost goals, coordinate campus-wide events, ensure facility and equipment maintenance, handle grievance hearings, manage annual budgets
Seniority
Senior, hands-on IC