Technical Specialist - Flying Doc (m/w/d) Talentpool
Core
Field and remote technical specialist supporting dealers and workshops across Europe to reduce vehicle downtime and solve complex automotive technical issues.
Role type
Senior IC automotive technical specialist (field/remote)
Builds
Reduced vehicle downtime and improved repair efficiency for automotive OEM partners
Domain
Automotive after-sales / Mobility services
Required skills
Complex electrical/electronic diagnostics, OEM diagnostic tools (wiTECH POD, DiagBOX VCI), electrical schematic interpretation, ECU programming and configuration, root cause analysis, technical reporting, cross-functional team coordination, on-the-job training
Preferred skills
European field experience, multi-brand knowledge, ADAS and high-voltage systems expertise, oscilloscope and multimeter usage, IT support tools
Technologies
wiTECH POD, DiagBOX VCI, MS Office, remote support platforms, ticket management systems
Responsibilities
Conduct on-site and remote diagnostic missions for dealers and workshops; Diagnose and resolve complex electrical/electronic and multiplexing faults; Analyze individual vehicle issues and systemic fault patterns; Create technical reports and action plans; Coordinate interdisciplinary teams at repair sites; Train and coach technicians; Contribute recurring issues to knowledge databases
Seniority
Senior, hands-on IC