Front Desk Coordinator
Core
Front desk and patient support role in a physical therapy clinic, managing operations, scheduling, and assisting patients with therapy treatments.
Role type
Front Desk Coordinator (Clinical Support)
Builds
Patient care experience and clinic operational efficiency
Domain
Healthcare / Physical Therapy
Required skills
Appointment scheduling, EMR data entry, patient intake, HIPAA compliance, inventory management, light cleaning, patient assistance, report generation, Google Suite proficiency
Preferred skills
Medical office experience, customer service experience, familiarity with EMR systems
Technologies
EMR systems, Google Suite, Theraoffice
Responsibilities
Greet and check in patients, manage appointment scheduling, perform data entry in EMR, assist patients during therapy exercises, maintain treatment room hygiene and supplies, process faxes and financial reconciliations, answer phone calls, educate patients on equipment use.
Seniority
Entry-level to Junior