PATH MANAGER
Core
Manage the PATH diversion program within the Shelter Intake Division, overseeing staff who review applications for city-run shelters, manage client flow, conduct investigations into fraudulent practices, and ensure 24/7 access to shelter for vulnerable populations.
Role type
Senior Administrative Director of Social Services (Level M-I)
Builds
Shelter intake and assessment services, diversion programs, and housing placement processes for homeless individuals and families.
Domain
Public sector social services and homelessness prevention
Required skills
Team supervision, application review, client flow management, investigation and assessment, policy compliance, facility operations oversight, reporting, staff attendance control
Preferred skills
None stated
Technologies
None stated
Responsibilities
Monitor referrals to HRA Diversion and NoVA Units, the Medical Provider, Prevention Services Homebase, ACS and DOE; Monitor the placement process with the Agency's HERO Unit; Plan and direct extensive investigations and assessments involving possible fraudulent or improper practices; Maintain records and prepare reports for the Director of the PATH Unit; Provide direct supervision to issues relating to social services, facilities management, transportation, medical services, food services, and security during their assigned shift; Provide administrative direction regarding the application of administrative procedures and regulations to the program; Oversee building operations and continually evaluate the operation of this program and make appropriate policy recommendations to improve its efficiency; Monitor and maintain controls on subordinates' attendance according to agency procedures; Foster compliance and ensures staff adherence to City and Agency Policies and procedures.
Seniority
Senior, hands-on IC