Warranty Analyst
Core
Analyze warranty expenses, repair trends, and vehicle buyback cases to identify defective parts, support product quality decisions, and monitor warranty performance for automotive clients.
Role type
Warranty Analyst (Automotive Quality Support)
Builds
Warranty performance reports, cost variance analyses, and buyback documentation for vehicle manufacturers.
Domain
Automotive / Warranty Management
Deliverable
dashboards & analysis
Required skills
Automotive repair procedures, data analysis, Microsoft Excel, database querying, root-cause investigation, documentation
Preferred skills
Engineering degree, dealership fixed operations experience, advanced Excel/PPT
Technologies
Microsoft Excel, Access, PowerPoint, Word
Responsibilities
Analyze warranty expenses and prepare monthly comparisons against forecasts; Evaluate warranty performance by model and year including failure rates; Review vehicle buyback cases to document defective causal parts; Identify significant cost variances and unusual claim patterns; Monitor goodwill expenses and support forecasting; Collaborate with Quality Engineers to clarify technical findings; Prepare reports and presentations for management.
Seniority
Entry to Mid-level, hands-on analyst
