Program/Project Manager 3
Core
Own and drive the end-to-end warranty recovery program, maximizing recovery of warranty costs from suppliers for failed parts and services.
Role type
Senior Program/Project Manager (Warranty Recovery & Spend Analysis)
Builds
Dashboards, KPIs, and actionable insights on warranty recovery performance and cost drivers.
Domain
Semiconductor/High Technology / Supply Chain Finance
Deliverable
dashboards & analysis
Required skills
Warranty management, supplier cost recovery, spend analysis, reverse logistics, SAP MM & SD, Power BI, SQL, financial acumen, root cause analysis, Lean Six Sigma
Preferred skills
PMP, CAPM, Scrum Master, PRINCE2 certifications, semiconductor industry experience
Technologies
SAP MM, SAP SD, Power BI, SQL, MS Access, MS Project
Responsibilities
Analyze warranty spend by I&W and CSBG to identify cost drivers and recovery gaps; Partner with Procurement, Finance, and Repair Operations to drive recovery targets; Develop and maintain dashboards and KPIs for warranty spend and recovery; Reconcile data variances between warranty spend and recoveries; Support Annual Operating Plan initiatives for warranty cost reduction.
Seniority
Senior, individual contributor with 8-12 years experience
