IT Administrator
Core
IT Administrator responsible for daily operation of local IT hardware, infrastructure, and providing user support across the organization.
Role type
IT Administrator (Help Desk / Desktop Support)
Builds
Local IT infrastructure, end-user devices, business applications
Domain
Rail equipment manufacturing / IT Operations
Required skills
Windows environment, Microsoft 365, network technologies, hardware installation, software configuration, user account management, log analysis, backup processes
Preferred skills
Hardware/software administration, incident escalation, process improvement
Technologies
Microsoft Windows, Microsoft 365, ServiceNow
Responsibilities
Manage and maintain local IT infrastructure, end-user devices, and printers; Install and configure hardware and software; Resolve user requests via ticketing system; Monitor system operations and analyze logs; Manage user accounts and permissions; Ensure data backup and recovery processes; Collaborate with global IT teams; Implement new IT solutions.
Seniority
Mid-level, hands-on IC