Front Office Coordinator
Core
Administrative and operational leadership for a physical therapy clinic front office, managing patient intake, scheduling, billing support, and daily clinic operations.
Role type
Front Office Coordinator
Builds
Patient care workflow and clinic daily operations
Domain
Healthcare / Physical Therapy
Required skills
Customer service, patient intake, scheduling, insurance verification, billing collection, multi-line phone system management, relationship building, problem solving, time management, computer proficiency
Preferred skills
Team collaboration, community presence, independent judgment, multitasking, professional appearance
Responsibilities
Greet and welcome patients, check patients in, schedule patients for plan of care, answer multi-line phone system, gather patient demographics and insurance information, coordinate referrals and patient charts, obtain authorizations for treatment, collect patient co-pays and assist billing office, perform special projects
Seniority
Individual Contributor, operational level