Warranty Auditor
Core
Audit warranty claim applications, documentation, and processes for Aston Martin & Rolls Royce North America retailers to identify risks and waste.
Role type
Senior IC warranty auditor (automotive)
Builds
Detailed audit reports with recommended actions and KPI analysis for dealer improvements
Domain
Automotive retail / Warranty management
Required skills
Independent audit execution, KPI data analysis, formal reporting, dealer relations management, MS Office (Excel/Word), travel logistics, automotive service process knowledge
Preferred skills
Dealer franchise or OEM service/warranty background, dealer management systems (ADP, R&R, CDK), warranty support material knowledge, vehicle technical understanding
Technologies
MSXI IT systems, ADP, R&R, CDK
Responsibilities
Conduct independent warranty audits against manufacturer guidelines, analyze KPI data to identify dealer strengths/weaknesses, create detailed audit reports, explain findings to dealer staff and management, guide dealers on best practices, manage travel to dealers (min 5 days/week), provide timely reporting to MSXI
Seniority
Mid-level, hands-on IC
