Senior ServiceNow Platform Developer (1043) - Systems and Analytics - Department of Human Resources
Core
Senior ServiceNow Platform Developer specializing in HRSD Workflows and Employee Journey Management to streamline Citywide HR case management and employee experiences.
Role type
Senior IC ServiceNow Platform Developer (HRSD)
Builds
HR Services, HR Templates, COEs, Record Producers, Catalog Items, HR Case Workflows, UI actions, related lists, Workspace components, and form/panel configurations.
Domain
Public Sector / Human Resources / ServiceNow Platform
Required skills
ServiceNow HRSD, Flow Designer, Workflow Editor, Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, Data Imports, Transform Maps, ETL logic, REST APIs, Integration Hub
Preferred skills
ServiceNow custom scoped applications, Enterprise plugins (Agent Workspace, Employee Document Management, Employee Relations, Employee Journeys, Content Experiences, Platform Analytics, Employee Center Pro), public-sector experience, ServiceNow certifications (CIS-HR, ArchX, CTA, CMA)
Technologies
ServiceNow, Flow Designer, Workflow Editor, REST APIs, Integration Hub
Responsibilities
Configure and maintain ServiceNow HRSD applications; Lead development projects on HR Case, Knowledge, and Employee Document Management; Design and build HR Services and workflows; Implement role assignment rules and access control logic; Develop platform automation (Business Rules, Script Includes, etc.); Create and maintain data migration scripts and ETL logic; Troubleshoot complex issues related to case routing and security; Co-lead platform upgrades; Collaborate with stakeholders to translate requirements into technical specifications.
Seniority
Senior, hands-on IC
