Front Desk Coordinator (Full Time-Valley Cottage)
Core
Clinic support associate managing front desk operations, patient scheduling, and assisting patients during physical and aquatic therapy treatments.
Role type
Clinic support associate (front desk & therapy assistant)
Builds
Patient care services (Physical, Occupational, Speech Therapy, Massage, Acupuncture)
Domain
Healthcare / Rehabilitation
Deliverable
physical/clinical work
Required skills
Appointment scheduling, EMR data entry, patient intake, HIPAA compliance, light cleaning, inventory management, patient assistance in therapy, Google Suite proficiency
Preferred skills
Medical office experience, customer service experience, familiarity with EMR systems
Technologies
EMR systems, Theraoffice, Google Suite
Responsibilities
Greet and check in patients; schedule appointments; assist patients with therapy exercises and equipment; maintain treatment room hygiene and sterilize equipment; process faxes and data entry; manage patient co-pays and insurance info; answer physician and patient calls; maintain supply inventory.
Seniority
Entry-level to Junior