Fleet Operations Coordinator (m/w/d) - Köln
Core
Central point of contact for fleet customers, leasing companies, and internal stakeholders, managing leasing orders, customer relationships, and fleet demo vehicles.
Role type
Fleet Operations Coordinator
Builds
Fleet management services for automotive brands
Domain
Automotive & Mobility
Deliverable
dashboards & analysis
Required skills
Leasing order management, customer relationship management, report creation, process optimization, MS-Office, Salesforce (preferred)
Preferred skills
Automotive industry experience, Salesforce experience
Responsibilities
Coordinate and verify incoming leasing orders, manage and develop national and international fleet customer relationships, handle customer and leasing company inquiries, coordinate fleet demo vehicles and test drive requests, create and prepare reports and analyses for operational business, contribute to continuous process and service optimization
Seniority
Mid-level, hands-on IC