Automotive Diagnostic Support Engineer | Spanish, Italian & Portuguese Speakers
Core
Provide expert assistance in diagnosing complex technical issues and support the dealer network with quick solution finding for technical product issues.
Role type
Automotive Diagnostic Support Engineer
Builds
Repair instructions and technical solutions for the entire product range
Domain
Automotive / Aftermarket Support
Deliverable
client delivery
Required skills
Automotive experience, technical concern resolution, warranty procedures, Spanish/Italian/Portuguese proficiency, verbal and written communication
Preferred skills
dealership or workshop experience, aftersales retail experience, experience with high-performing collaborative peer groups
Technologies
N/A
Responsibilities
Diagnose complex technical issues, support dealer network with solution finding, provide repair instructions via communication channels, act as interface between manufacturer and dealers
Seniority
Mid-level, hands-on IC