Senior Technical Project Manager
Core
Leading product introductions and Pilot Partner operations in the automotive sector, bridging technology, operations, and customer support to ensure uptime and resolve advanced field issues.
Role type
Senior Technical Project Manager (Automotive Field Support)
Builds
Complex product introductions, Pilot Partner operations, and field support solutions for trucks and buses.
Domain
Automotive industry, heavy vehicle diagnostics, and after-sales operations.
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical investigation and troubleshooting, stakeholder alignment, diagnostic tool usage, workshop environment experience, cross-cultural collaboration, continuous improvement facilitation, product development insight.
Preferred skills
Background in commercial aftersales or engineering, ECU/component development experience.
Technologies
Software-based diagnostic and troubleshooting tools for trucks or buses.
Responsibilities
Lead and coordinate complex product introductions and Pilot Partner operations; support customer uptime by driving technical investigations and resolving advanced field issues; collaborate with customers, dealers, distributors, and R&D to align priorities; analyze technical problems using diagnostic tools and translate findings into actions; gather feedback from real customer use to drive continuous improvement; provide hands-on support in workshop environments.
Seniority
Senior, hands-on IC
