Bilingual Agent - No prior experience required!
Core
Primary contact for US panel households, building rapport, conducting structured interviews, and providing basic technical guidance to ensure data integrity.
Role type
Bilingual customer relations agent
Builds
Global audience measurement data
Domain
Media research / Audience measurement
Deliverable
dashboards & analysis
Required skills
Bilingual fluency in English and Spanish, relationship building, structured interviewing, basic technical support, remote setup guidance, data accuracy, goal achievement
Preferred skills
High school diploma or equivalent, comfort with MS Windows/iOS/Google Workspace
Technologies
MS Windows, iOS, Google Workspace
Responsibilities
Serve as a trusted advisor to participating families, conduct phone interviews to verify eligibility and collect demographics, guide households through remote setup and connectivity troubleshooting, meet daily recruitment and data accuracy goals
Seniority
Entry-level, no prior experience required