DIRECTOR OF SUPPORTIVE HOUSING RE-RENTALS REFERRAL PLACEMENT
Core
Direct oversight of housing coordinators in the referral unit to monitor daily program operations, client selection, and referral outcomes for placing vulnerable New Yorkers into permanent supportive housing.
Role type
Senior administrative director (community relations)
Builds
Referral and placement processes for homeless households into permanent supportive housing units
Domain
Social services / Public administration / Housing stability
Deliverable
dashboards & analysis
Required skills
Program operations oversight, stakeholder coordination, data analysis and reporting, staff management and training, policy compliance, strategic planning
Preferred skills
Experience with CAPS systems, knowledge of NYC housing regulations
Technologies
CAPS (Client Assessment and Placement System)
Responsibilities
Monitor daily program operations and client referral outcomes; Coordinate with government agencies and housing providers to resolve bottlenecks; Manage staff performance and conduct training; Prepare statistical reports for executive leadership; Develop controls for timely assignment of referral requests; Participate in strategy sessions and special projects.
Seniority
Senior, hands-on IC with administrative oversight