EXECUTIVE DIRECTOR
Core
Lead the Office of Training Operations to design, implement, and evaluate comprehensive training programs for NYC social service staff, ensuring effective delivery of benefits to at-risk populations including the homeless and immigrants.
Role type
Senior Executive Director / Administrative Staff Analyst M-III
Builds
Agency-wide training curriculum, professional development programs, and technology-enabled training systems for municipal social services.
Domain
Public Sector / Social Services / Workforce Development
Required skills
Strategic planning, program evaluation, curriculum development, stakeholder management, project management, policy analysis, technology integration, budget administration, staff supervision
Preferred skills
Experience with municipal operations, knowledge of social work graduate courses, familiarity with quality control error reporting
Technologies
Training technology platforms, municipal systems, software development tools
Responsibilities
Plan and administer training programs for all staff levels; determine training needs based on policy; facilitate strategic planning and resource allocation; manage professional education programs; represent the agency at executive meetings; direct staff in developing corrective action training; develop project management plans for major initiatives; collaborate with IT to enhance training technology.
Seniority
Senior, hands-on IC with executive authority
