Warranty Auditor
Core
Conduct independent reviews of dealership warranty and service operations to improve processes, reduce risk, and enhance compliance with manufacturer standards.
Role type
Warranty Process Review Audit Specialist
Builds
Actionable audit reports and process improvement guidance for dealerships
Domain
Automotive service and warranty compliance
Required skills
Analytical skills, investigative skills, problem-solving, written communication, verbal communication, Microsoft Office proficiency, organizational skills
Preferred skills
Automotive dealership experience, warranty administration experience, audit experience, knowledge of dealer management systems (CDK, ADP, Reynolds & Reynolds), understanding of warranty support resources, experience presenting findings to management
Technologies
MSX, CDK, ADP, Reynolds & Reynolds
Responsibilities
Conduct comprehensive warranty process reviews and audits at dealership locations, Evaluate warranty claim submissions and documentation, Analyze dealership service and warranty processes, Prepare detailed audit reports with recommendations, Present findings to dealership leadership, Guide dealerships on best practices, Analyze KPI and operational data, Build relationships with regional and dealership personnel, Complete audits within timelines, Utilize client systems to assess performance, Provide reporting to program leadership, Support special projects
Seniority
Mid-level, independent contributor
