HIQA - Deputy Borough/Unit Coordinator
Core
Supervise, train, and evaluate inspection staff in field and office operations for the Department of Transportation's Highways Inspection and Quality Assurance (HIQA) unit, ensuring compliance with DOT, HIQA, and ADA regulations.
Role type
Senior IC unit coordinator (highways inspection)
Builds
Inspection reports, enforcement actions, compliance documentation, and operational standards for NYC DOT
Domain
Municipal transportation infrastructure (roads and sewers)
Required skills
Supervision and training, quality control auditing, policy development, complex investigation, court representation, workload management, disciplinary action, performance evaluation
Preferred skills
Knowledge of construction/repair of roads and sewers, experience with utility companies and city agencies
Technologies
DOT systems, HIQA systems, ADA compliance tools
Responsibilities
Supervise and train inspection staff; review and audit inspection reports and enforcement actions; conduct special and protest inspections; respond to high-priority complaints from Executive Staff and Mayor's Office; develop and modify operational policies and training materials; represent the unit in meetings and liaise with contractors and agencies; conduct vehicle and equipment audits; issue summonses and appear in court; approve timesheets and prepare performance evaluations.