ELIGIBILITY WORKER
Core
Perform initial and recertification interviews to assess client needs, verify documentation, and determine eligibility for HIV/AIDS services and public benefits.
Role type
Eligibility Specialist (Case Management)
Builds
Individualized service plans and benefit determinations for clients with HIV/AIDS
Domain
Public Health / Social Services
Required skills
Interviewing, documentation verification, budget preparation, database review, case decision writing, liaison with external agencies
Preferred skills
Knowledge of Welfare Management Systems (WMS), Paperless Office Systems (POS), Family Care Tracking System (FACTORS), Automated Finger Imaging System (WINROO), Turn Around Documents (TADS)
Responsibilities
Conduct eligibility assessments and recertification interviews; Prepare budgets to determine benefit amounts; Review consumer data and submitted documentation; Prepare case decision write-ups and initiate benefit payments; Liaise with courts, landlords, and utility companies; Maintain daily tickler files and transmittal reports.