HIICAP Program Supervisor
Core
Oversee the Health Insurance Information Counseling and Assistance Program (HIICAP) to support older adults with Medicare, Medicaid, and prescription drug coverage navigation.
Role type
Senior Program Supervisor (Social Services/Public Administration)
Builds
Public outreach presentations, workshops, and direct assistance services for Medicare beneficiaries.
Domain
Public sector / Social Services / Healthcare Administration
Required skills
Program management, budget tracking, staff and volunteer supervision, compliance with federal/state regulations, data reporting, stakeholder engagement, community outreach, conflict resolution
Preferred skills
Knowledge of Medicare/Medicaid policies, experience in aging services, contract management
Technologies
None stated
Responsibilities
Oversee day-to-day program operations and coordinate activities; Manage program budget and analyze financial data; Supervise counselors, staff, and volunteers; Ensure compliance with Medicare, Medicaid, and funding regulations; Develop and implement outreach strategies and community engagement plans; Prepare reports on program outcomes and performance metrics.
Seniority
Senior, supervisory IC