Technical Helpdesk Engineer Automotive 100% remote
Remote
Core
Providing complex diagnostic repair support and coaching retailer staff on vehicle technical issues.
Role type
Senior IC automotive technical engineer (diagnostics)
Builds
Diagnostic solutions and repair processes for vehicle manufacturers
Domain
Automotive / EV / High Voltage
Required skills
Master Technician certification, electrical diagnosis, complex system investigation, root cause analysis, process improvement
Preferred skills
High voltage/EV experience, remote diagnostics capability
Technologies
Diagnostic tools, vehicle systems
Responsibilities
Answering support requests and delivering diagnostic/repair service, monitoring repair success and reporting gaps, reviewing processes to increase quality, coaching retailer staff on technical deviations, documenting complex technical issues
Seniority
Senior, hands-on IC
