FAIR HEARING FIELD SUPERVISOR
Core
Supervise Fair Hearing operations, mediate disputes regarding agency actions, and prevent unnecessary Fair Hearing requests through operational analysis and staff coordination.
Role type
Senior IC field supervisor (social services)
Builds
Operational reports, training curricula, and improved workflow efficiency for Fair Hearing & Conference, Pre-NOI, and FHNIQA units.
Domain
Public sector social services (Medicaid, FIA, Homeless Services)
Required skills
Operational analysis, staff supervision, conflict mediation, policy compliance monitoring, report preparation, training development
Preferred skills
Experience in social/human services, knowledge of Fair Hearing processes, data analysis
Technologies
None stated
Responsibilities
Coordinate work of units and supervisors; conduct problem analyses and prepare detailed reports; provide supervision and technical expertise to specialists; ensure adequate coverage and correct errors; prepare and distribute work activity assignments.
Seniority
Senior, hands-on IC