FAIR HEARING AGENCY REPRESENTATIVE
Core
Represent the Department of Social Services at New York State Administrative Hearings to defend and resolve disputes regarding Cash Assistance, SNAP, Medicaid, and other benefit programs.
Role type
Administrative Law Representative (Benefits)
Builds
Defense of agency positions in administrative hearings and resolution of benefit disputes
Domain
Public Sector / Social Services / Administrative Law
Deliverable
client delivery
Required skills
Administrative law procedure, evidence presentation, cross-examination, case analysis, report preparation, staff training, trend analysis
Preferred skills
Experience in social/human services, knowledge of Welfare Management System (WMS), ability to develop defense strategies
Technologies
Welfare Management System (WMS), Paperless Operation System (POS), NYCWAY, Fair Hearing Informational System (FHIS), Self-Sufficiency Employment Assessment Management System (SEAMS), Fair Hearing Evidence Management System (FHEMS), Electronic Evidence Packet System (EEPS)
Responsibilities
Present and defend Fair Hearing cases before State Administrative Law Judges, cross-examine appellants, review and approve evidence packets, conduct Same Day Resolution Conferences, train staff on performance activities, analyze Fair Hearing trends and causal factors
Seniority
Mid-level, hands-on IC